Michele Clients’ Testimonials
Testimonials are provided with permission, last names are omitted for privacy.
Organizational Coaching Testimonials
We hired Michele to help define and set long range goals for our Foundation executive committee. She demonstrated both analytical and communication skills while helping develop a one year and five year action plan for the Foundation. She helped the board identify both strengths and weaknesses. Through her guidance and communication skills the board operates in a climate of support and clarity.
I have been to many team building and leadership training programs throughout my career. Your approach has been highly effective with almost immediate positive results within our organization. You were able to clearly define true underlying issues quickly and give us the direction and skills that could be implemented in our daily work environment right away. This training has literally changed the atmosphere of our entire branch. We have greatly improved our interdepartmental communication which has made our meetings much less emotional and much more productive. I am totally impressed with the measurable success that we gained from your leadership training and on-going support.
What I experienced at our Leadership Training session was impressive. Team members who were having difficulty with simple communication were finally communicating. What we have experienced after the training session is even more impressive. We now have leaders who hold one another accountable for how they communicate. Our work environment has transformed from one of accusations and blaming to one of true teamwork and the ability to work through daily issues. I would recommend this service to any business looking for tools to move their team into the next level of communication.
Michele has such incredible gifts of leadership, listening, organization, accountability, and open honest communication and conflict resolution also. (She truly is an expert in that area). She has an uncanny knack for inspiring those around her to want to work hard and produce very positive outcomes. She really help us to regroup, reprioritize, and re-energize.
I have been in a management position for greater than 20 years in the home infusion industry, and have been fortunate to have had the opportunity to participate in a number of leadership meetings and conferences during this span. I have to say that the “Components of Authentic Listening and Speaking” tools that you taught our “Leadership” team in August have contributed to a tremendous improvement in true interoffice and interdepartmental communication at our facility, and thus have enabled us to take our leadership skills to the next level. We have very much improved our customer service skills and also our communications skills as a result of your interaction.
Thank you again for the very insightful and productive meeting on communication skills. I love how you put everyone at ease and create a safe atmosphere to discuss hot issues. I do see the skills we are learning being used at times in our meetings. I am going to put some role-playing scenarios together for the reimbursement team’s next staff meeting so we can practice our communication skills.
Throughout all these years we’ve worked together, Michele has always inspired me to do better. In fact, I know that I would not be in the position today without her guidance and teachings. When I read this quote it makes me think of you because you’re a great manager, leader and person! “Managing is the art of getting things done through and with people in formally organized groups. It is the art of creating an environment in which people can perform as individuals and yet cooperate towards the attainment of group goals. It is the art of removing blocks to such performance.” by Harold Koontz
Michele has been doing group work with the people in my office for a couple of months. Over that time, we’ve become a much more productive and cohesive group. It’s wonderful to watch leaders emerge on an as-needed basis from everywhere in the organization. There is a greater sense that we each “own” our individual part of the business, and yet the sense of unity has never been stronger. We are all pointed in the same direction and are more empowered than ever before to move toward what we want as a company and as individuals.
I have personally gained insight into my personal and professional strengths. Having new clarity on what I’m really good at has helped me to be easier with myself about what I have perceived as my weaknesses. Now I know to partner with the strengths of others rather than to struggle alone with tasks or projects that don’t match my strengths or skills set. I went from wondering whether I really was the “right person for the job” I’m doing, to knowing that I have the resources to accomplish anything that is asked of me.